Please follow the process below for returning your parcel to us.
1. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached.
2. Cover your address label with the boohoo returns label found on the bottom right of your delivery note, or download a new one from below.
3. Return the package by using your local Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a certificate of posting.
4. Keep your certificate of postage safe as you will need this as your proof of return. There is a returns label included in your parcel. If you have misplaced this label, you can download a new one below. Remember to add your order number if you download a new returns label. This can be found in Order History in My Account.
Returns labels:
REST OF THE WORLD RETURNS LABEL
We're sorry, but we are unable to offer a free returns service to our overseas customers. Returns must be made at your own cost. Please return to the following address:
Boohoo.com Returns
Widow Hill Road
Heasandford Industrial Estate
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
Please note that unless products are faulty, we will be entitled to recover any direct costs of having to recover the products from you. In such an occurrence we may set such costs against the amount re-credited to you in the refund.
AUSTRALIA RETURNS LABEL
Simply return your items to the following address within 28 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Australasian Mail Services,
118 Denison St,
Hillsdale
NSW 2036
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
NEW ZEALAND RETURNS LABEL
Simply return your items to the following address within 28 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
eRetail Distribution,
Unit G, Montgomerie Industrial Park,
71 Montgomerie Road, Airport Oaks,
Mangere 2022,
Auckland
New Zealand
You can also download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.
USA RETURNS LABEL
Simply return your items to the following address within 28 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo Returns
Receiving Facility
23 Greenway Street
Stamford
CT 06907
U.S.A.
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
CANADA RETURNS LABEL
Simply return your items to the following address within 28 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Delivery Net,
45 Mural St. Unit 3,
Richmond Hill
ON L4B 1J4
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
NETHERLANDS RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
Heasandford Industrial Estate
Widow Hill Rd
Burnley
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
FRANCE RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
Heasandford Industrial Estate
Widow Hill Rd
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
SPAIN RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
Heasandford Industrial Estate
Widow Hill Rd
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
GERMANY RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
Heasandford Industrial Estate
Widow Hill Rd
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)
ITALY RETURNS LABEL
Simply return your items to the following address within 14 days of the date on your dispatch note. Please note, that returns will be made at your own cost.
Boohoo.com Returns
Heasandford Industrial Estate
Widow Hill Rd
Burnley
UK
BB10 2BQ
You also can download an address label here
Remember to add your order number if you download a new address label - this can be found in Order History in My Account.)